Return Policy

Due to the nature of shoe, boot, and leather repairs, all of our repairs are extremely skilled and always bespoke.

Unopened products can be returned for a full refund within 14 days after purchase. Return shipping prices are your responsibility, and make sure your shipment is labelled as a ‘Return’ on customs documents. ShoeMedic will not pay duties or taxes on return shipments.

For further instructions, please contact us before returning an order.