Terms and Conditions

Terms and Conditions

These General Terms and Conditions and Use are applied to all visitors of the Shoemedic.com website as well as any business transactions through this online store.
The website navigation and purchase of any product in Shoemedic.com web site imply acceptance of all the following points.
Shoemedic reserves the right to change these conditions without notice, and any changes will be published in shoemedic.com.
Our physical address is:
240 Leighland Avenue
Oakville, On
L6H 3H6

Personal Data Protection

Shoemedic ensures complete confidentiality of all data provided. Our store has a single view and facilitates the customer experience, which has fast access to all products, place orders and receivescommunications on our programs, promotions or any other relevant content for visitors.
The customer may, at any time, request the cancellation of the newsletter subscription by simply filling out the contact form with their details (name and email) stating “I do not wish to receive further communications from Care to Beauty”.
At any time you can access your account and change your personal data.

Delivery time

The post office does not allow to schedule a specific time for delivery of your order, so it is important to mention a correct delivery address open to reception during working hours, for example, your workplace.

• Orders are posted in Canada Post within 3 business days after payment confirmation.

• This period may be changed if there is no momentary availability of one or more custom products. If any product is unavailable, the customer will be contacted and informed of the deadline for restocking.

• If you do not want to wait for the missing product (s) replacement, you can choose one or more substitutes or cancel the order(s).

• In case of replacement of the product (s), must be made a hit value.

• If you want to cancel the order, the remaining order will be sent immediately and the value of the product(s) canceled is returned to the client.

The order delivery can take between 1 to 20 working days after dispatch, depending on the destination country and the shipping method.
Delivery times may vary in certain exceptional periods of increased flow (examples: Christmas and holiday). We suggest that you should anticipate your purchases in order to receive all orders with no problems.

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