How long does delivery take for shoes and accessories from Shoemedic?

With our standard delivery service, most shoes and accessories are delivered within 2-4 working days. During checkout, you'll see an estimated delivery date specific to your order. Express shipping options are also available if you need your items sooner.

Can I track my order after it's shipped with Shoemedic's delivery service?

Absolutely! As soon as your order is dispatched, we’ll send you a tracking link by email, so you can follow your package every step of the way. You can also log into your Shoemedic account at any time to check your delivery status directly.

What delivery areas do Shoemedic's delivery services cover, and are there extra fees for certain locations?

We deliver shoes and accessories across the entire UK mainland. For some remote areas, delivery may take an extra day, and a small additional fee might apply—this will be clearly shown at checkout before you confirm your order, ensuring no surprises.

Local Pickup & Canada-Wide Mail-In Repair

ShoeMedic offers professional shoe, boot, handbag and leather repair from our Oakville location. Local pickup may be available in select areas, and customers across Canada can use our convenient mail-in repair service.

Important Note:

Local pickup is available in eligible Oakville and nearby service areas, subject to scheduling and availability.
Contact ShoeMedic to request a local pickup. We'll confirm your location, service availability, scheduling, any applicable pickup fees, and any minimum service requirements before your booking is confirmed. If local pickup isn't available, you can use our Canada-wide mail-in repair service.
If local pickup isn't available, you can use our Canada-wide mail-in repair service.
No repair work begins until you approve the estimate.
Once the repair is complete, your item can be collected from our Oakville location or securely shipped back anywhere in Canada.

Request a Repair Assessment Call ShoeMedic

Ready to arrange your repair?

Request a repair assessment to get started with local pickup or Canada-wide mail-in service.

Request a Repair Assessment Call ShoeMedic

Canada-Wide Mail-In Repair

Send shoes, boots, handbags, and leather goods to our Oakville shop for assessment and quote. Repair services are available in-store or by mail-in within Canada.

Expert Product Guidance

Need help choosing polish, conditioner, cleaner, protector, brush, or colour? Contact ShoeMedic before ordering and we can help guide you.

Secure Online Checkout

Shop online with secure checkout using supported payment options. Product availability and shipping options are shown at checkout.

Please note: Products may be available for international shipping where supported at checkout. Repair services are available in-store at our Oakville location or by mail-in from within Canada. If you are outside Canada, please contact us before shipping any repair item.